Shipping policy

Shipping Policy – Aredy

At Aredy, we aim to deliver your order quickly, safely, and efficiently.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive a notification once your order has been shipped.

During busy periods, processing times may be slightly longer.

2. Shipping Time

Delivery times depend on your location:

  • Netherlands: 1–3 business days

  • Europe: 3–7 business days

  • International: 5–12 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances.

3. Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

Free shipping promotions, if applicable, will be clearly stated on the website.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if applicable).

Please allow up to 24 hours for tracking information to update.

5. Customs, Duties & Taxes

For international orders outside the European Union, customs duties, import taxes, and related fees may apply.

These charges are the responsibility of the customer and are determined by the destination country.

Aredy is not responsible for delays caused by customs.

6. Incorrect Address

It is the customer’s responsibility to provide a correct and complete shipping address.

If an incorrect address is provided and the order is returned to us, additional shipping costs may apply for reshipment.

7. Lost or Damaged Packages

Aredy is responsible for your order until it has been delivered to the address provided.

If your package arrives damaged or does not arrive within a reasonable time, please contact us as soon as possible so we can assist you.

8. Delivery Issues

If delivery fails due to customer-related reasons (such as absence, incorrect address, or refusal of the package), additional shipping charges may apply.

9. Contact

For questions regarding shipping, please contact us via the contact form on our website.